Proper ________ of telephone calls, including taking messages, helps protect the licensed practitioner from legal action.
Correct Answer:
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Q59: When dealing with a telephone triage problem,
Q60: When you are respectful of a caller,
Q61: Emergency calls and calls concerning unsatisfactory patient
Q62: If an angry patient calls in with
Q63: Prior to completing a phone call, you
Q65: Which of the following is not a
Q66: An automated _ response unit can be
Q67: Speaking with good _ enables the person
Q68: When placing an outgoing telephone call, ask
Q69: When talking on the telephone, you should
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