When talking on the telephone, you should use a normal conversational tone and vary your ________, which enables you to emphasize words.
Correct Answer:
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Q64: Proper _ of telephone calls, including taking
Q65: Which of the following is not a
Q66: An automated _ response unit can be
Q67: Speaking with good _ enables the person
Q68: When placing an outgoing telephone call, ask
Q70: The _ list specifies who is responsible
Q71: Saying words correctly is called proper _.
Q72: Good communication skills help project a positive
Q73: Telephone _ means handling calls politely and
Q74: If you must walk around the office
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