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Managing Human Resources Study Set 10

Business

Quiz 8 :

Performance Management

Quiz 8 :

Performance Management

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Which of the following is a developmental purpose of performance reviews?
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Multiple Choice
Answer:

Answer:

C

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What is the key purpose of performance reviews/evaluations when they are used for pay-for-performance decisions?
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Multiple Choice
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Answer:

C

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Which of the following is a key advantage of 360-degree feedback systems?
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Multiple Choice
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Answer:

D

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Farah, a waitress at OMG Restaurant, was appraised only on the quality of the food she delivered to the customers. Which type of problem does this review illustrate?
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Why is performance review important?
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Which of the following are the two primary purposes of performance reviews?
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What is the problem when a performance standard focuses on one performance criterion and excludes others that are important?
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Suppose the performance reviews that salespeople receive are based solely on sales revenue to the exclusion of other important factors. Which of the following would these performance evaluations suffer from?
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Magee was rated higher than she deserved by her supervisor; her supervisor wanted to look good in the eyes of her own superiors. Which of the following is illustrated in this example?
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Under which one of these conditions are managers more open to subordinate evaluations of their performance?
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If a performance standard is found to be stable or consistent over time, it is said to be which of the following?
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Suppose the performance reviews that delivery drivers receive are partially influenced by the fact that some drivers operate in areas where there are major traffic problems while others operate in areas with few traffic problems. Which of the following would these performance reviews suffer from?
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What is the foundation for performance standards in the development of effective performance management systems?
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How often should performance feedback be delivered?
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Jay is a polite, helpful, conscientious employee who often helps his fellow auto sales representatives make sales, and is popular with customers due to his customer service orientation. Based on his performance evaluation, which is focused on sales, Jay is being fired because he has not sold enough cars this month. What is the problem at the root of his poor performance review?
Multiple Choice
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Which of the following has been shown to be true in court?
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Which of the following processes would help to improve the consistency and reliability of employee ratings?
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In developing a new performance evaluation system, Organization C made an evaluation plan, decided who would be doing the appraising and how it would be done, and even included evaluation training. Which one of the following is an important step that Organization C missed?
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ABC Corporation uses several raters to assess their employees' performance, after which the company does correlation analyses on the various ratings. What is ABC Corporation trying to figure out?
Multiple Choice
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Which of the following is a reason why performance reviews fail?
Multiple Choice
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