Question 1

________ includes determining tasks and groupings of work.It should not be rigid,but adaptable and flexible to meet challenges as circumstances change.
A)Organizing
B)Influencing
C)Controlling
D)Monitoring
E)Planning

Accepted Answer

Organizing involves determining tasks and groupings of work, ensuring that the structure is adaptable and flexible to meet changing circumstances.

Question 2

Which of the following situations best demonstrates an error made during the organizing stage of management?
A)LMN Tree has embarked on a new long-term project.Though the project is progressing,employees feel that there were many better ways to achieve the desired result.
B)Vista International took on a project at short notice and wasn't able to go into details of the strategy.As a result,some departments have clear objectives,while others do not.
C)The project team at Walton's is dissatisfied with the functioning of the department,but has no communication system through which they can convey their concerns to the management.
D)Though DLB's projects are usually very similar,employees have no way of comparing performance as there are no set standards.
E)Two teams at Crimson Blue had been working separately on a project for three weeks before they discovered that there was a lot of duplicated effort.

Accepted Answer

The organizing stage of management involves coordinating resources and activities. The duplication of effort in option E indicates a failure in organizing, as resources were not effectively coordinated.

Question 3

When devising goals for his team to achieve,which of the following points should Kevin consider most important?
A)his career goals
B)individual abilities
C)internal politics
D)organizational goals
E)employee goals

Accepted Answer

Kevin should align the team's goals with the organizational goals to ensure that the team's efforts contribute to the overall success and objectives of the organization.

Question 4

Management strives to encourage individual activity that will ________.
A)promote the individual's growth
B)always produce outstanding results
C)utilize the maximum amount of resources
D)lead to reaching organizational goals
E)always generate the highest revenue

Accepted Answer

Management encourages individual activity that aligns with and contributes to achieving the organization's overall goals.

Question 5

Seth,a manager in a growing organization,believes that creating departments leads to the formation of barriers in an organization.Not establishing departments appropriately can be a huge management mistake in the ________.
A)organizing process
B)influencing process
C)controlling process
D)monitoring process
E)planning process

Accepted Answer

The organizing process involves structuring the organization, including creating departments and defining roles. Seth's concern about the formation of barriers due to departmentalization directly relates to the organizing process, where such decisions are made.

Question 6

Which of the following statements is true for the management function?
A)It refers to the activities that make up the management process.
B)It is a one-time function in an organization.
C)It is a series of continuing and unrelated activities.
D)It involves and concentrates on reaching individual goals.
E)It does not consider the people aspect of organizations.

Accepted Answer

The management function encompasses the various activities that are part of the management process, such as planning, organizing, leading, and controlling, which are ongoing and interrelated activities aimed at achieving organizational goals.

Question 7

Sara is a manager in a food processing company.Her primary function is to see that organizational goals are achieved.Which of the following must she discourage in order to promote this?
A)Ben spends a lot of time on Facebook,but gets his work done on time.
B)Ted organizes an interdepartmental soccer game every month.
C)Ashley's consumer relations activities for the company sometimes delay her work.
D)During lull periods at work,Sally works on her Master's thesis.
E)Clare is the top performer in the department,but has no interest in the industry.

Accepted Answer

Sara should discourage activities that delay work and hinder the achievement of organizational goals, such as Ashley's consumer relations activities that sometimes delay her work.

Question 8

Gayle has not established appropriate performance standards for her team.This is a fault in the ________ function of management.
A)organizing
B)influencing
C)controlling
D)monitoring
E)planning

Accepted Answer

Establishing appropriate performance standards is a key aspect of the controlling function of management, which involves setting benchmarks for performance and ensuring that organizational activities are proceeding according to plan.

Question 9

Neil is the plant manager at Serieux Manufacturing.He has just been given the production targets for the month and has determined the activities necessary to achieve these.He now has to decide who will perform the various activities best so that the output will be maximized,and he must assign the activities to those workers.Neil is performing the ________ function of management.
A)organizing
B)influencing
C)controlling
D)monitoring
E)planning

Accepted Answer

Neil is performing the organizing function of management, which involves determining what tasks need to be done, who will do them, and how those tasks will be managed and coordinated.

Question 10

Which of the following is an error managers make during the organizing stage of management?
A)not exploring enough viable alternatives for reaching objectives
B)not establishing appropriate performance standards
C)establishing improper communication networks
D)not monitoring progress in carrying out plans
E)establishing inappropriate spans of management

Accepted Answer

Establishing inappropriate spans of management is an error related to the organizing stage, as it affects how resources and responsibilities are allocated within the organization.

Question 11

________ involves choosing tasks that must be performed to attain organizational goals,outlining how the tasks must be performed,and indicating when they should be performed.
A)Organizing
B)Influencing
C)Controlling
D)Monitoring
E)Planning

Accepted Answer

Planning involves selecting tasks, outlining how they should be performed, and indicating when they should be performed to achieve organizational goals.

Question 12

Becky's department has seen a number of layoffs in the last two months,and employee morale is very low.This is affecting the work atmosphere and productivity is declining.In this situation,the department manager's primary task will be to ________.
A)organize
B)influence
C)control
D)monitor
E)plan

Accepted Answer

Influence is the correct answer because in situations where employee morale is low due to layoffs or other negative events, the manager's primary task is to positively influence the team's morale and motivation. This involves communicating effectively, providing support, and leading by example to improve the work atmosphere and productivity.

Question 13

Motivating employees to perform better so that they can achieve the organization's goals is known as ________.
A)organizing
B)influencing
C)controlling
D)monitoring
E)planning

Accepted Answer

Influencing is the correct answer because it involves guiding the behavior of employees in a direction that helps the organization achieve its goals, which includes motivating them to perform better.

Question 14

________ managers are those who lead manufacturing operations that produce the clothes we wear,the food we eat,and the automobiles we drive.
A)Personnel
B)Plant
C)Sales
D)Accounting
E)Human Resources

Accepted Answer

Plant managers are responsible for overseeing the daily operations of manufacturing plants, including those that produce clothes, food, and automobiles. They ensure that production processes run smoothly, efficiently, and safely.

Question 15

Which of the following is an error managers make during the planning stage of management?
A)not establishing departments appropriately
B)not emphasizing coordination of organization members
C)not exploring enough viable alternatives for reaching objectives
D)not monitoring progress in carrying out plans
E)not taking the time to communicate properly with organization members

Accepted Answer

Not exploring enough viable alternatives for reaching objectives is an error during the planning stage, as it limits the potential strategies and may lead to less effective or efficient outcomes.

Question 16

________ can be defined as guiding the activities of organization members in appropriate directions.
A)Organizing
B)Influencing
C)Controlling
D)Monitoring
E)Planning

Accepted Answer

Influencing involves guiding the activities of organization members in the appropriate directions, often through leadership, communication, motivation, and group dynamics.

Question 17

________ is the management function through which managers compare present performance to pre-established performance standards.
A)Organizing
B)Influencing
C)Controlling
D)Monitoring
E)Planning

Accepted Answer

Controlling is the management function that involves measuring current performance, comparing it with the pre-established standards or objectives, and taking corrective action if necessary to ensure that the organization's plans are being followed and goals are being met.

Question 18

Roland,a firm believer in management policies,always manages his team by the book.His team members agree that he is more of a manager than a leader.This indicates that Roland should work on ________ his team.
A)organizing
B)influencing
C)controlling
D)monitoring
E)planning

Accepted Answer

Leadership often involves influencing others to achieve common goals, unlike management, which can focus more on planning, organizing, and controlling. Roland's adherence to policies suggests he manages well but may need to enhance his ability to inspire and influence his team to be seen more as a leader.

Question 19

Jacob,an upper-level manager,recently saw a project fail because he did not establish objectives for all important organizational areas during the initial stages.Jacob made a mistake during the ________ stage of the management process.
A)organizing
B)influencing
C)controlling
D)monitoring
E)planning

Accepted Answer

Establishing objectives for all important organizational areas is a crucial part of the planning stage in the management process. This stage involves setting goals and deciding in advance the appropriate actions needed to achieve those goals, which Jacob failed to do.

Question 20

Gathering information that measures recent performance within the organization is part of the ________ management function.
A)motivating
B)controlling
C)influencing
D)organizing
E)planning

Accepted Answer

The controlling function of management involves measuring recent performance to ensure that organizational goals are being met and taking corrective action as necessary. It includes gathering performance information to evaluate the effectiveness of both strategies and the processes used to achieve them.

Quiz 1: Introducing Modern Management: Concepts and Skills

________ includes determining tasks and groupings of work.It should not be rigid,but adaptable and flexible to meet challenges as circumstances change.

Which of the following situations best demonstrates an error made during the organizing stage of management?

When devising goals for his team to achieve,which of the following points should Kevin consider most important?

Management strives to encourage individual activity that will ________.

Seth,a manager in a growing organization,believes that creating departments leads to the formation of barriers in an organization.Not establishing departments appropriately can be a huge management mistake in the ________.

Which of the following statements is true for the management function?

Sara is a manager in a food processing company.Her primary function is to see that organizational goals are achieved.Which of the following must she discourage in order to promote this?

Gayle has not established appropriate performance standards for her team.This is a fault in the ________ function of management.

Which of the following is an error managers make during the organizing stage of management?

________ involves choosing tasks that must be performed to attain organizational goals,outlining how the tasks must be performed,and indicating when they should be performed.

Becky's department has seen a number of layoffs in the last two months,and employee morale is very low.This is affecting the work atmosphere and productivity is declining.In this situation,the department manager's primary task will be to ________.

Motivating employees to perform better so that they can achieve the organization's goals is known as ________.

________ managers are those who lead manufacturing operations that produce the clothes we wear,the food we eat,and the automobiles we drive.

Which of the following is an error managers make during the planning stage of management?

________ can be defined as guiding the activities of organization members in appropriate directions.

________ is the management function through which managers compare present performance to pre-established performance standards.

Roland,a firm believer in management policies,always manages his team by the book.His team members agree that he is more of a manager than a leader.This indicates that Roland should work on ________ his team.

Jacob,an upper-level manager,recently saw a project fail because he did not establish objectives for all important organizational areas during the initial stages.Jacob made a mistake during the ________ stage of the management process.

Gathering information that measures recent performance within the organization is part of the ________ management function.