Question 1

____________________ is the basis for coordination through an organization's hierarchy and is the exchange of information between two people,one of whom is responsible for the work of the other.

Accepted Answer

Supervision

Question 2

____ refers to the needed differences in both structure and employee orientations among different organization units.
A) Divergence
B) Differentiation
C) Distinction
D) Dichotomy

Accepted Answer

Differentiation refers to the process by which an organization allocates people and resources to organizational tasks and establishes the task and authority relationships that allow the organization to achieve its goals. It involves creating differences in both structure and employee orientations among different organizational units to address the variety of problems, projects, and strategies the organization faces.

Question 3

Three types of interdependence include ____.
A) pooled,standard,and reasonable
B) patterned,standard,and reasonable
C) patterned,sequential,and reciprocal
D) pooled,sequential,and reciprocal

Accepted Answer

Pooled, sequential, and reciprocal interdependence are the three types of interdependence identified in organizational theory, each describing a different way in which tasks and processes are related and depend on each other within an organization.

Question 4

____ organizational structures maintain their traditional functional structures and create program structures for just one or two programs.
A) Divergent
B) Decentralized
C) Duplicate
D) Hybrid

Accepted Answer

Hybrid organizational structures blend traditional functional structures with project-based structures, allowing for the maintenance of functional departments while also creating separate program structures for specific projects or programs.

Question 5

____ are programs that are organized around diseases or conditions,patient populations,or "technologies."
A) Individualized components
B) Tailored services
C) Service lines
D) Consolidated services

Accepted Answer

Service lines are programs organized around diseases or conditions, patient populations, or specific types of medical technology or techniques. They are designed to streamline and enhance the quality of care provided to patients within those specific areas.

Question 6

____ is the exchange of information about work performance between two people who are not in a hierarchical relationship.
A) Consensual agreement
B) Mutual adjustment
C) Shared objectives
D) Alienated forces

Accepted Answer

Mutual adjustment refers to the process where individuals coordinate their actions and exchange feedback about their performance without a hierarchical structure dictating the flow of information. This is often seen in teams or partnerships where members work together and adjust their actions based on mutual feedback to achieve their goals.

Question 7

____________________ processes the use of rules,regulations,schedules,plans,procedures,policies,and protocols to specify the activities to be performed.

Accepted Answer

The answer of ____________________ processes the use of rules,regulations,schedules,plans,procedures,policies,and protocols...

Question 8

The degree to which different elements of work need to fit together refers to them as being ____________________.

Accepted Answer

The answer of The degree to which different elements of...

Question 9

A(n)____ is a temporary structure that disbands once program-related problem is addressed.
A) program task force
B) monopoly
C) intermediate department
D) mediation force

Accepted Answer

A program task force is specifically created to address a particular issue or problem and is disbanded once the problem is resolved or the program's objectives are met.

Question 10

Relational coordination is comprised of two interacting components: relationships and ___________________ styles.

Accepted Answer

The answer of Relational coordination is comprised of two interacting...

Question 11

____ is the specification of the training required to perform work.
A) Standardization of work
B) Standardization of skills
C) Standardization of compliance
D) Standardization of competence

Accepted Answer

Standardization of skills refers to the specification of the training required to perform work, ensuring that individuals have the necessary skills to carry out their tasks effectively.

Question 12

Planning and budgeting systems,computer-based and manual information systems,and assistants to various managers are examples of ____________________.

Accepted Answer

The answer of Planning and budgeting systems,computer-based and manual information...

Question 13

____________________ involves two organization structures-the traditional functional structure and the program structure-overlaid on each other.

Accepted Answer

The answer of ____________________ involves two organization structures-the traditional functional...

Question 14

The ____________________ Healthcare System began a redesign effort in 1995 to systematize quality management (QM)and to ensure the provision of consistent and predictable high-quality care and access by patients to the entire system.

Accepted Answer

The answer of The ____________________ Healthcare System began a redesign...

Question 15

In analyzing micro-level needs for coordination,it is helpful first to ask whether the work is ____________________.

Accepted Answer

The answer of In analyzing micro-level needs for coordination,it is...

Question 16

The degree to which decisions are made lower in the organization is referred to as ____________________.

Accepted Answer

The answer of The degree to which decisions are made...

Question 17

In ____ structure,segmentation is based on specialty departments.
A) functional
B) productive
C) aggregate
D) program

Accepted Answer

In a functional structure, an organization is divided into segments based on specialized functions, such as marketing, finance, and operations. This allows for a high level of specialization within departments.

Question 18

____________________ is based on the premise that there is no one best universal way to organize but that the best way to structure and manage an organization depends on its unique work,environment,and strategy.

Accepted Answer

The answer of ____________________ is based on the premise that...

Question 19

____ coordination captures aspects of both the programming and feedback approaches to coordination.
A) Alliance
B) Conditioned
C) Relational
D) Intuitive

Accepted Answer

Relational coordination involves communication and relationships that are characterized by shared goals, shared knowledge, and mutual respect, which captures aspects of both the programming (planning and structuring work processes) and feedback (adjusting based on outcomes and interactions) approaches to coordination.

Question 20

The purpose of ____ is to bring people together,while avoiding the negative effects of differences in power of different participants and of limits in perspectives of each department and level in the hierarchy.
A) parallel organization
B) informed consent
C) process evaluation
D) external organization

Accepted Answer

Parallel organizations are designed to complement the formal structure by allowing people from various levels of the organization to come together in a more equal setting to address issues, innovate, and share ideas, thus mitigating power differentials and limited perspectives.

Quiz 3: Organization Design and Coordination

____________________ is the basis for coordination through an organization's hierarchy and is the exchange of information between two people,one of whom is responsible for the work of the other.

____ refers to the needed differences in both structure and employee orientations among different organization units.

Three types of interdependence include ____.

____ organizational structures maintain their traditional functional structures and create program structures for just one or two programs.

____ are programs that are organized around diseases or conditions,patient populations,or "technologies."

____ is the exchange of information about work performance between two people who are not in a hierarchical relationship.

____________________ processes the use of rules,regulations,schedules,plans,procedures,policies,and protocols to specify the activities to be performed.

The degree to which different elements of work need to fit together refers to them as being ____________________.

A(n) ____ is a temporary structure that disbands once program-related problem is addressed.

Relational coordination is comprised of two interacting components: relationships and ___________________ styles.

____ is the specification of the training required to perform work.

Planning and budgeting systems,computer-based and manual information systems,and assistants to various managers are examples of ____________________.

____________________ involves two organization structures-the traditional functional structure and the program structure-overlaid on each other.

The ____________________ Healthcare System began a redesign effort in 1995 to systematize quality management (QM)and to ensure the provision of consistent and predictable high-quality care and access by patients to the entire system.

In analyzing micro-level needs for coordination,it is helpful first to ask whether the work is ____________________.

The degree to which decisions are made lower in the organization is referred to as ____________________.

In ____ structure,segmentation is based on specialty departments.

____________________ is based on the premise that there is no one best universal way to organize but that the best way to structure and manage an organization depends on its unique work,environment,and strategy.

____ coordination captures aspects of both the programming and feedback approaches to coordination.

The purpose of ____ is to bring people together,while avoiding the negative effects of differences in power of different participants and of limits in perspectives of each department and level in the hierarchy.