"We are certainly in a better position in terms of diversity management than we were five years ago," said Patricia Collins-Jones, CEO of BetterFit, Inc. "We certainly have a more diverse employee population, and we have taken steps to involve people from different backgrounds in our business operations. However, I expect us to do more. We must be an organization where diversity not only exists, but is valued. We must ________."
A) encourage minority group members to adopt the norms of the majority
B) fully integrate minority group members, both formally and informally
C) strive to build a more homogeneous employee population
D) focus primarily upon employees' visible differences, like race or sex
E) encourage more intergroup productive conflict

Question

Quizplus · Accepted Answer

The CEO states that they have a more diverse employee population and have involved people from different backgrounds in their business operations, but they need to do more to value diversity. Option B of fully integrating minority group members, both formally and informally, aligns with this goal of valuing diversity in the organization. Encouraging minority group members to adopt the norms of the majority (Option A) or striving to build a more homogeneous employee population (Option C) goes against the goal of valuing diversity. Focusing primarily upon employees' visible differences, like race or sex (Option D) is not a holistic approach to managing diversity. Encouraging more intergroup productive conflict (Option E) can be a part of diversity management, but it is not the best choice to achieve the CEO's goal.

"We Are Certainly in a Better Position in Terms of Diversity