Sage met her manager to discuss an issue she was facing in the office. During the meeting, her manager's phone was constantly ringing. This made it difficult for Sage to explain her problem clearly. Her manager, distracted by the ringing phone, could not grasp the significance of the problem and sent Sage back with half-hearted promises to take appropriate action. In this scenario, the ringing telephone represents
A) a cue.
B) noise.
C) a filter.
D) a communication channel.
E) media richness.

Question

Quizplus · Accepted Answer

The ringing phone is causing noise, which is any factor that distorts or interferes with communication. It is making it difficult for Sage to effectively communicate her problem to her manager.

Sage Met Her Manager to Discuss an Issue She Was