When people are resistant to a change because of adjustment problems, the most effective way to manage the resistance is through
A) manipulation and cooptation.
B) training and other resources.
C) explicit and implicit coercion.
D) centralization and micromanagement.
E) negotiation and rewards.

Question

Quizplus · Accepted Answer

When people are resistant to change because of adjustment problems, the most effective way to manage the resistance is through training and other resources. This involves providing employees with the relevant skills and knowledge needed to adapt to the change, as well as resources such as support groups, coaching, and mentoring. It helps employees understand the reasons behind the change, what to expect, and how to adjust.

When People Are Resistant to a Change Because of Adjustment