The Gibb categories define behaviors that can improve or hurt the communication climate.

Question

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The Gibb categories are a set of communication theories that identify specific communication behaviors that contribute to a positive or negative communication climate. Some of the behaviors include showing empathy, being supportive, and avoiding defensiveness. Other behaviors that can hurt the communication climate include being critical, making personal attacks, and using controlling or manipulative language. By being aware of these categories and actively working to practice positive behaviors, individuals can improve their communication skills and create a more open and positive communication climate.

The Gibb Categories Define Behaviors That Can Improve or Hurt