Continuous improvement is a philosophy that
A) waits until a big problem occurs, then systemically solves it.
B) ensures there are plenty of quality inspectors to find areas for improvement.
C) is based on the belief that the people most closely associated with an operation are in the best position to identify changes that should be made.
D) encourages the use of statistical process control specialists to reduce the need for employees to learn complicated statistical methods.

Question

Quizplus · Accepted Answer

Continuous improvement is based on the belief that the people most closely associated with an operation are in the best position to identify changes that should be made. It seeks to make gradual, ongoing changes rather than waiting for big problems to occur. Quality inspectors and statistical process control specialists may be involved in continuous improvement efforts, but they are not the primary focus.

Continuous Improvement Is a Philosophy That