The Memorandum (Scenario)
Jamil is an engineer by training and manager of a work team that consists of two engineers, four production workers, an accountant, and a purchasing manager. They are about to embark on a new project for their company. Jamil has prepared a memorandum explaining to them the objectives of the work team. Some of the production workers and the accountant have come to see Jamil and ask for clarification about the memorandum.
-The accountant, in particular, stated to Jamil that he had difficulty understanding some of the technical terms used in the memorandum. These technical terms are commonly known as ________.
A) encoding
B) jargon
C) the channel
D) noise

Question

Quizplus · Accepted Answer

Jargon refers to specialized technical terminology that is not commonly understood by everyone. It is likely that Jamil used jargon in the memorandum, causing confusion for some of the team members. Encoding, channel, and noise are all communication concepts, but they do not relate specifically to the use of technical language.

The Memorandum (Scenario) Jamil Is an Engineer by Training and Manager of a Manager