An environment that fosters misunderstanding and that hinders effective communication leads to:
A) Role conflict.
B) Role ambiguity.
C) Role clarity.
D) Role certainty.

Question

Quizplus · Accepted Answer

An environment that fosters misunderstanding and hinders effective communication leads to role ambiguity, where the roles and responsibilities of individuals are unclear, leading to confusion and potential conflict. Role conflict (A) occurs when an individual is confronted with conflicting expectations from different roles they hold. Role clarity (C) refers to a clear understanding of the roles and responsibilities of individuals, while role certainty (D) is not a commonly used term in organizational behavior literature.

An Environment That Fosters Misunderstanding and That Hinders Effective Communication