The staff development educator developed strategies to help nurse managers actively listen.Guidelines for active listening include which of the following?
A) Speed up your internal processes so that you can process more data.
B) Realize that the first words of the sender are the most important.
C) Be prepared to make an effective judgement of the communication sender.
D) Cultivate a desire to learn about the other person.

Question

Quizplus · Accepted Answer

Active listening requires the listener to cultivate a desire to learn about the other person, understand their perspective, and focus on the message they are conveying. Speeding up internal processes or making quick judgments can impede active listening, and the first words of the sender may not necessarily be the most important.

The Staff Development Educator Developed Strategies to Help Nurse Managers