In a busy rehabilitation unit,the team manager decided that the best way to reward the staff was to give them a monetary bonus rather than time off.The staff was very concerned about the decision and went to the administration with a number of complaints.Critical thinking is a process that entails a number of steps.What steps did the manager omit? (Select all that apply.)
A) Identifying the assumptions that were underpinning the issues.
B) Considering the context of the current problem or situation.
C) Gathering data and evaluating all possible outcomes before making her decision.
D) Attaining a majority consensus of all staff.

Question

Quizplus · Accepted Answer

The manager failed to identify the assumptions underpinning the issues, such as assuming monetary rewards are preferred over time off. They also did not consider the context of the situation, which might include the staff's current needs or preferences. Additionally, the manager did not gather data or evaluate all possible outcomes before making the decision, which could have helped in understanding the staff's perspective and finding a more suitable reward.

In a Busy Rehabilitation Unit,the Team Manager Decided That the Best