The risk manager informs the nurse manager of an orthopedic unit that her unit has had an increase in incident reports about patients falling during the shift from 2300 to 0700 hours.The nurse manager knows that the best way to resolve the problem is to:
A) Use creativity.
B) Obtain support from staff of the shift from 0700 to 1500 hours.
C) Use institutional research.
D) Identify the problem.

Question

Quizplus · Accepted Answer

The nurse manager needs to first identify the problem by reviewing incident reports, analyzing trends, and identifying potential contributing factors before implementing any solutions. This information will be necessary to develop an effective plan of action. Using creativity, obtaining support from other staff, or institutional research may be helpful in implementing a solution, but identifying the problem is the necessary first step.

The Risk Manager Informs the Nurse Manager of an Orthopedic