Marlee's work group is popular and highly respected because individual members often exceed the group manager's expectations.Popularity aside,what output can help the manager determine how well Marlee's group is performing?
A)An individual group member's award for exceeding customer expectations.
B)Recognition of the group for outstanding customer service.
C)Several group members being awarded for top quarterly sales.
D)A group member's award for employee of the month.

Question

Quizplus · Accepted Answer

While individual awards and recognition are important, they do not necessarily indicate how well the group as a whole is performing. Recognition of the group as a whole for outstanding customer service indicates that all members are working together to achieve a common goal and are meeting or exceeding the manager's expectations. Quarterly sales awards are also important, but they may not necessarily reflect the quality of the group's work. Employee of the month awards are individual and do not necessarily indicate the success of the entire group.

Marlee's Work Group Is Popular and Highly Respected Because Individual