Doug is an IT support officer in his organisation.He receives calls relating to network access problems,login problems and other small issues related to computer usage.Doug sees himself as a motivated individual.He tries very hard to do his job well. If Doug channels his efforts into making a list of all the potential problems that can arise so he can respond to people's IT queries more efficiently,it would exemplify:
A)intensity.
B)direction.
C)persistence.
D)all of the above.

Question

Quizplus · Accepted Answer

Doug's action of making a list of potential problems exemplifies direction, as he is channeling his efforts towards a specific goal of responding to IT queries efficiently. Intensity would refer to the level of effort or energy that Doug puts into his job, and persistence would refer to his ability to continue working towards his goal even in the face of challenges or setbacks, neither of which are evident in this scenario.

Doug Is an IT Support Officer in His Organisation