Zeus Industries sells digital technology systems.The senior management feels that barriers are hindering communication.Frequently,senior managers feel that their employees are telling them only what they think the senior managers want to hear.Some middle managers are unable to deal with the vast amount of information in this fast-changing industry. When subordinates manipulate information so that it will be seen more favourably by their managers,________ occurs.
A)sabotage
B)overload
C)feedback
D)filtering

Question

Quizplus · Accepted Answer

The situation described suggests that subordinates are manipulating information to present it more favorably to their managers, which is filtering the information. This means that the information is being selectively presented or withheld to shape a particular image, rather than being communicated objectively. Sabotage suggests deliberate attempts to damage or undermine the organization, which is not implied in this scenario. Overload suggests that the managers are receiving too much information to process effectively, which is not the issue described here. Feedback refers to the exchange of information between two parties, rather than the manipulation of information by subordinates.

Zeus Industries Sells Digital Technology Systems