Which of the following is NOT good advice for promoting constructive conflict resolution?
A) Make communication honest and open.
B) Limit complaints to the present situation.
C) Assume responsibility for your own feelings and preferences.
D) Use general statements about the other person's personality.

Question

Quizplus · Accepted Answer

Using general statements about the other person's personality can be seen as attacking the person instead of the problem, and can lead to defensiveness and escalation of conflict. It is better to focus on specific behaviors or actions that are causing the conflict.

Which of the Following Is NOT Good Advice for Promoting