In order to deal constructively with an interpersonal conflict, one should
A) monitor one's use of manipulation.
B) limit complaints to the present situation.
C) assume some responsibility for the other person's feelings.
D) use general statements about the other person's personality.

Question

In order to deal constructively with an interpersonal conflict, one should 
A) monitor one's use of manipulation.
B) limit complaints to the present situation.
C) assume some responsibility for the other person's feelings.
D) use general statements about the other person's personality.

Quizplus · Accepted Answer

Limiting complaints to the present situation helps to keep the focus on resolving the current conflict without bringing up past issues or attacking the other person's character. Monitoring one's use of manipulation and assuming responsibility for the other person's feelings are also important for constructive conflict resolution. However, using general statements about the other person's personality can escalate the conflict and make it harder to find a solution.

In Order to Deal Constructively with an Interpersonal Conflict, One