Question 1

Which of the following is one reason for helpers using the Skilled Helper approach to remain flexible in its use?
A)Clients who have the same issues need to be helped in the same way.
B)Clients start and proceed through the helping process is more or less the same way.
C)Clients engage in each stage and task of the model differently.
D)In actual practice,the stages and tasks of the model occur in more or less the same way.

Accepted Answer

The Skilled Helper approach emphasizes the importance of being flexible in the approach used with clients. Clients engage in each stage and task of the model differently, so helpers need to be adaptable and flexible in how they apply the model to each client's unique situation. Options A, B, and D are incorrect because the Skilled Helper approach emphasizes the importance of tailoring the approach to each client's unique needs, rather than assuming that all clients with the same issues will need to be helped in the same way or that all clients will start and proceed through the helping process in the same way.

Question 2

Helping clients discover possibilities for a better future is a task in which stage of the helping process?
A)Stage IV
B)Stage III
C)Stage II
D)Stage I

Accepted Answer

Stage II of the helping process focuses on helping clients explore possibilities and envision a better future.

Question 3

Egan reworked two stages of change models by Yankelovich and Prochaska and colleagues that serve to describe a client's readiness to change.Which of the following is not a part of this combined model?
A)unawareness
B)preliminary actions
C)urgency
D)rehearsal

Accepted Answer

The combined model includes two stages: the Awareness stage and the Action stage. The Awareness stage includes the following steps: Unawareness, Awareness, and Understanding. The Action stage includes the following steps: Trial, Preliminary Actions, Urgency, and Commitment. Rehearsal is not a part of this model.

Question 4

Stage III of the helping process involves helping client's ____.
A)choose strategies that best fit their resources
B)pull strategies together into a manageable plan
C)generate possible strategies for achieving goals
D)all of the above

Accepted Answer

Stage III of the helping process involves helping clients choose strategies that best fit their resources, pull strategies together into a manageable plan, and generate possible strategies for achieving goals. Therefore, option D is the correct answer.

Question 5

The tasks of Stage I of the Skilled Helper approach,as developed by Egan,all have to do with which of the following?
A)The client's past
B)The client's present situation
C)The client's future goals
D)Integrating the client's past,present and future

Accepted Answer

Stage I of the Skilled Helper approach focuses on gaining an understanding of the client's present situation, including their thoughts, feelings, and behaviors in relation to their current challenges. It involves exploring the client's perspective, identifying their strengths and resources, and clarifying their goals for therapy. Stage II then focuses on helping the client identify and explore options for addressing their challenges, while Stage III involves developing and implementing an action plan to achieve their goals. Stage IV focuses on reviewing progress and consolidating gains. Therefore, the tasks of Stage I are related to the client's present situation, not their past or future. While past and future may be relevant to the therapy process, they are not the focus of this initial stage.

Question 6

The 'action arrow' of the problem-management framework indicates that clients need to act ____.
A)from the beginning of the helping process
B)only at the end of the helping process
C)after Stage I when the problem is understood
D)after Stage II when a plan is formulated

Accepted Answer

Clients need to act from the beginning of the helping process to ensure engagement and progress throughout the entire framework.

Question 7

Which of the following is the most important outcome of the helping process?
A)Problem-managing action
B)Relief from suffering
C)Self-insight
D)Improved communication skills

Accepted Answer

The most important outcome of the helping process is problem-managing action, as it directly addresses and resolves the issues at hand, leading to tangible improvements in the client's situation.

Question 8

According to Egan,how would you know whether your services are working for your clients?
A)At the end of your work together,directly ask the client "How successful has this experience been for you?"
B)Examine the notes you took throughout the helping experience and note how the client changed from the beginning to the end
C)Check on progress with the client throughout the helping process
D)Ask them at the end of Stages I,II,and III

Accepted Answer

Egan emphasizes the importance of ongoing assessment and feedback throughout the helping process, rather than waiting until the end. This approach allows for adjustments and ensures that the services are meeting the client's needs.

Question 9

Which of the following is not true about the helping approach presented in your textbook?
A)It can be used as a tool for mining,organizing,and evaluating concepts and techniques that work for clients,no matter what their origin
B)It is designed to be a stand-alone approach to helping
C)It can be incorporated within the helper's own model or approach to helping
D)It places the client in the role of decision-maker throughout the helping process

Accepted Answer

The helping approach presented in the textbook is not designed to be a stand-alone approach to helping. Instead, it is intended to be incorporated within the helper's own model or approach to helping.

Question 10

The term 'framework' rather than model is used to describe the problem-management process because the term ____.
A)model is an overused term in counseling and psychotherapy
B)framework reflects a systematic but flexible,nonlinear approach
C)framework promotes a strategic,efficient,and linear approach
D)framework better captures the simplicity of the helping process

Accepted Answer

A framework is a systematic but flexible, nonlinear approach that provides structure and guidance for problem-solving. Unlike a model, which can be more rigid and linear, a framework allows for adaptability and individualization in the problem-management process. Additionally, the term model has been overused in counseling and psychotherapy, and a more unique and specific term like framework helps to differentiate this particular approach.

Question 11

All helping frameworks,models,or processes should help clients ask and answer for themselves which of the following questions?
A)What does a better future look like
B)How do I get there?
C)How do I make it all happen?
D)All of the above

Accepted Answer

All of the above questions are important for clients to ask and answer for themselves in order to create a plan and work towards a better future. A good helping framework, model, or process should address each of these questions to ensure that the client has a clear understanding of their goals, the steps needed to achieve those goals, and how to make it a reality.

Question 12

Which of the following,as noted in the chapter,is important to understand with regard to using helping models?
A)Other helping approaches (outside the problem-management process)are not needed,as they unnecessarily complicate things.
B)Helpers should have a specific model for each disorder/problem that clients are trying to manage.
C)Staying current with research in the helping professions is typically pointless given the current fads and tendency to replicate ideas.
D)Helpers need to share the helping process in order to help clients be in the driver's seat for making decisions.

Accepted Answer

The chapter emphasizes the importance of sharing the helping process with clients to empower them and facilitate their decision-making. Option A is incorrect as other helping approaches may be necessary depending on the client's needs. Option B is incorrect as a problem-management model can be applied to a range of disorders/problems. Option C is incorrect as staying current with research is essential for effective practice.

Question 13

Which of the following is not a task of Skilled Helper Stage I approach to helping?
A)Helping clients to appreciate fully their decision to begin the helping situation
B)Helping clients to explore their concerns
C)Helping clients develop new perspectives
D)Helping clients to identify key issues to work on

Accepted Answer

Helping clients to appreciate fully their decision to begin the helping situation is not a specific task of the Skilled Helper Stage I approach. The other options are tasks for this approach.

Question 14

Helpers should choose goals that are ____.
A)ambitious,so as to help the client achieve truly great things.
B)modest,so that if failure occurs,the client is not devastated.
C)incremental,so that the client changes in an orderly fashion.
D)realistic and challenging,in order to better create solutions that are reasonable and likely to promote change.

Accepted Answer

Realistic and challenging goals are ideal because they are achievable but also push the client to improve and create positive change. It's important to create solutions that the client can realistically achieve with effort and support, rather than setting goals that are too modest or too ambitious.

Question 15

The Skilled Helper approach to helping,as developed by Egan,is all about helping ____.
A)clients to manage their problems and to develop opportunities.
B)helpers to develop their skills.
C)clients to identify and solve their problems and to brainstorm future possibilities.
D)helpers to gain the skills necessary for state licensure.

Accepted Answer

The Skilled Helper approach by Egan focuses on empowering clients to manage their problems and develop opportunities, emphasizing client growth and self-help.

Question 16

Robert,a high school senior,tells his helper that he wants to get into Princeton University but he knows that his grades and SAT scores are not good enough to be accepted.He says,"I think I will apply anyway.What have I got to lose?" He goes on to say that he is only going to apply to Ivy League schools because his life won't be worth living if he doesn't attend one of these prestigious schools. According to Task B of Stage II of the helping framework,Robert's helper should help Robert to ___.
A)focus on issues that will make a difference
B)find incentives that will promote acceptance to an Ivy League school
C)choose realistic and challenging goals that are real solutions to key issues
D)focus on improving his relationships with women

Accepted Answer

Robert's current plan of applying to Ivy League schools despite his low grades and SAT scores is not a realistic or effective solution to his goal of attending a prestigious school. Therefore, the helper should assist Robert in choosing goals that are both challenging and realistic, and that address his key issues, such as improving his academic performance. The helper should also encourage Robert to focus on issues that will make a difference, rather than finding incentives that may not lead to long-term success. The option of improving his relationships with women is not relevant to Robert's goal of getting into Princeton or another Ivy League school.

Quiz 7: An Introduction to the Problem-Solving and Problem-Management Process

Which of the following is one reason for helpers using the Skilled Helper approach to remain flexible in its use?

Helping clients discover possibilities for a better future is a task in which stage of the helping process?

Egan reworked two stages of change models by Yankelovich and Prochaska and colleagues that serve to describe a client's readiness to change.Which of the following is not a part of this combined model?

Stage III of the helping process involves helping client's ____.

The tasks of Stage I of the Skilled Helper approach,as developed by Egan,all have to do with which of the following?

The 'action arrow' of the problem-management framework indicates that clients need to act ____.

Which of the following is the most important outcome of the helping process?

According to Egan,how would you know whether your services are working for your clients?

Which of the following is not true about the helping approach presented in your textbook?

The term 'framework' rather than model is used to describe the problem-management process because the term ____.

All helping frameworks,models,or processes should help clients ask and answer for themselves which of the following questions?

Which of the following,as noted in the chapter,is important to understand with regard to using helping models?

Which of the following is not a task of Skilled Helper Stage I approach to helping?

Helpers should choose goals that are ____.

The Skilled Helper approach to helping,as developed by Egan,is all about helping ____.