Colleagues Sarah and Julia are involved in a dispute and get another colleague,William,to make suggestions about helping them resolve their dispute.This is an attempt at mediation.

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Mediation is a process in which a third party (mediator) helps two or more parties in conflict to communicate with each other, understand each other's perspectives, and reach a mutually acceptable agreement. In this scenario, William is acting as a mediator by making suggestions to Sarah and Julia to resolve their dispute.

Colleagues Sarah and Julia Are Involved in a Dispute and Get