A nurse manager states, "I cannot stand all these conflicts in my department. Nothing good can come out of it." Which indicates the best reason the manager's statement is untrue?
A) Conflict can stimulate more people to become involved in a situation, thus creating more innovative solutions to the issue.
B) When people are in conflict, they tend to work harder just to avoid the conflicting situation.
C) Groups in conflict spur competition, which is always beneficial to the units from which the groups emerged.
D) When there is conflict in an organization, people are more open to discussion, thus conflict can open the lines of communication.

Question

Quizplus · Accepted Answer

1. Conflict can be positive because as a conflict arises, individuals may become involved who might not have otherwise. Getting more people involved usually results in more creative solutions.
2. Those in conflict do not necessarily work harder to avoid the situation.
3. The competition spurred by conflict is often negative and not beneficial to those involved.
4. It is more likely that conflict will damage the lines of communication.

A Nurse Manager States, "I Cannot Stand All These Conflicts