Which of the following is the last step in the hierarchy of effects?
A) create demand
B) create desire
C) encourage purchase
D) build loyalty
E) inform the market

Question

Quizplus · Accepted Answer

Building loyalty is the last step in the hierarchy of effects, as it involves creating a strong, long-term relationship between the customer and the brand. This can lead to repeat purchases, positive word-of-mouth recommendations, and an increased likelihood of the customer choosing the brand over competitors in the future. The other options, such as informing the market or creating demand, are typically earlier stages in the hierarchy.

Which of the Following Is the Last Step in the Hierarchy