Question 1

What are chiropractic adjustments considered in relation to massage therapy?

Accepted Answer

Exclusion means something that is outside scope of practiced. Massage therapists cannot provide services or apply techniques that would require a separate state license to practice, such as psychotherapy, chiropractic procedures, acupuncture, physical or occupational therapy, or any other branch of medicine, unless they have the appropriate state license.

Question 2

Which term describes professional activities that can be performed legally by members of a licensed profession?

Accepted Answer

Scope of practice refers to professional activities that can be performed legally by members of a licensed profession as well as the context in which these activities can be applied. Scope of practice is defined by state law or practice act.

Question 3

Which term means the act of exchanging thoughts, feelings, and behaviors?

Accepted Answer

Communication is the act of exchanging thoughts, feelings, and behaviors. Massage therapists have a duty to factually communicate and report.

Question 4

Which acronym stands for an interview strategy that provides an organizational framework to the interview?

Accepted Answer

PPALM interview strategy provides an organizational framework to the interview that helps prevent errors of omission.

Question 5

Which type of pain scale consists of a straight horizontal or vertical line with the endpoints defining extreme limits?

Accepted Answer

A visual analogue scale (VAS) consists of a straight horizontal or vertical line with the endpoints defining extreme limits such as no pain and worst pain possible. The client is asked to mark his or her current pain level on the line between the two endpoints.

Question 6

Which example is of a closed-ended question?

Accepted Answer

Examples of close-ended questions are "Does it hurt to raise your right arm?" "Does pain radiate down your left leg?" "Can you take more pressure on this area?" and "Do you want me to spend more time on your right or your left shoulder?"

Question 7

Which type of question is defined as requiring affirmative, denial, or factual answers?

Accepted Answer

Close-ended questions are precise and require affirmative, denial, or factual answers such as "yes," "no," or "the right shoulder."

Question 8

Which example is of an open-ended question?

Accepted Answer

Examples of open-ended questions are "What brings you to the clinic?" "Can you tell me about your headache?" "How can I help you be more comfortable?" and "Anything else?"

Question 9

Which method is within the scope of practice for massage therapists?

Accepted Answer

Within massage therapy scope of practice are usually use of therapeutic agents such as hot and cold applications (e.g., packs, stones), hydrotherapy, topical agents (e.g., muds, clays, salts, sugars)

Question 10

According to James Borg, which type of human communication is expressed 93% of the time?

Accepted Answer

James Borg, author of Body Language: 7 Easy Lessons to Master the Silent Language, states that human communication is 93% body language, and much of it expressed subconsciously.

Question 11

Which term means an evaluation that identifies an individuals' health status, treatment goals, and how these goals will be addressed by the health care provider?

Accepted Answer

Assessments are evaluations that identify an individual's health status, treatment goals, and how these goals will be addressed by the health care provider.

Question 12

Which concept is the emotional bond people experience when concerns, feelings, and ideas are mutually expressed?

Accepted Answer

Rapport is the emotional bond people experience when concerns, feelings, and ideas are mutually expressed. Rapport is facilitated when the therapist expresses genuineness, acceptance, and trust while soliciting information, which may lead to client satisfaction and continued patronage.

Question 13

Which term means the capacity of and individual to obtain and understand information and services to make appropriate wellness care decisions?

Accepted Answer

Health literacy is the degree to which an individual has the capacity to obtain, communicate, process, and understand basic health information and services in order to make appropriate decisions.

Question 14

How many years does the National Certification Board for Therapeutic Massage and Bodyworkers recommend that therapists maintain client records after the last date of client service?

Accepted Answer

Many state licensing boards have a specific time frame massage therapists are required to maintain records. These are generally 4 years after the last date of service. The 4-year minimum time frame is also recommended by the National Certification Board for Therapeutic Massage and Bodywork (NCBTMB).

Question 15

Which area is the most appropriate for the massage therapist to conduct the client interview?

Accepted Answer

The location of the client interview should be in an area conducive for gathering information. Choose an area that is: comfortable, at a pleasant room temperature, ventilated, well lit, and free of distractions and interruptions. Be sure the area is private during oral disclosures and cannot be overheard.

Question 16

Which type of questions is defined as offering little restriction when answering and allows for reflection and clarification of thoughts and feelings?

Accepted Answer

Open-ended questions offer little restriction when answering and allow the client to reflect and clarify thoughts and feelings.

Question 17

What is an effective interview skill?

Accepted Answer

During the interview, occasionally nod, use facial expressions that convey attention, and use neutral phrases such as "I see," and "okay," to show interest and encourage communication. Take notes sparingly by jotting down key words. Excessive note taking is distracting and interferes with listening and observing.

Question 18

What is the purpose of the Health Insurance Portability and Accountability Act (HIPAA)?

Accepted Answer

The Health Insurance Portability and Accountability Act of 1996 (HIPAA), and the Patient Protection and Affordable Health Care Act of 2010 were created by the Department of Health and Human Services (DHHS) to protect client rights and targets the storage, transmission, and dissemination of personal health information, which includes information that is written, spoken, recorded, or electronically stored that pertains to the past, present, or future care of clients.

Question 19

Which term refers to the degree of prudence or caution reasonable individuals follow who have similar training and who work under similar circumstances?

Accepted Answer

Standard of care refers to the degree of prudence or caution reasonable individuals follow who have similar training and who work under similar circumstances.

Question 20

Which method is recommended to protect client information?

Accepted Answer

One method used to safeguard client information is the double lock rule. If client information is on paper, secure paper documents behind two locks such as a locked fireproof file cabinet inside a locked office. If client information is digitized, secure electronic files behind two locks such as a passcode-protected computer program or cloud-based storage accessed through a passcode-protected digital device. Additionally, if services are provided onsite such as in residential settings, client files are secured within a locked mobile transport case and in a locked vehicle.

Quiz 10: Professional Standards: Scope of Practice, Assessment, Treatment Planning, Informed Consent, Documentation, and Networking With Health Care Providers