What is the goal of Six Sigma and TQM management approaches?
A) improve quality and achieve higher customer satisfaction
B) improve resource allocation
C) embrace new technology and manage change
D) enhance human resource development

Question

Quizplus · Accepted Answer

The primary goal of both Six Sigma and Total Quality Management (TQM) management approaches is to improve the quality of products or services and achieve higher customer satisfaction. They achieve this by reducing defects, errors, and waste in the production process, leading to cost savings and enhanced efficiency.

What Is the Goal of Six Sigma and TQM Management