Which of the following is typically not considered an objective of quality control?
A)reduce costs associated with customer complaints
B)reduce costs of honoring product or service warranty
C)increase customer satisfaction with product or service
D)increase the number of deliveries made when promised

Question

Quizplus · Accepted Answer

Increasing the number of deliveries made when promised is not typically considered an objective of quality control. Quality control is primarily concerned with ensuring that products or services meet specified quality standards and reducing costs associated with quality issues such as customer complaints and warranty claims. Delivery reliability may fall under the purview of logistics or operations management.

Which of the Following Is Typically Not Considered an Objective