Question 1

Closed shops were declared illegal by the:
A)Taft-Hartley Act.
B)Norris-LaGuardia Act.
C)National Labor Relations Board in 1929.
D)U.S.Supreme Court in 1946.

Accepted Answer

The answer of Closed shops were declared illegal by the:
A)Taft-Hartley...

Question 2

Hector is philosophically opposed to unions."Why should I be required to join an organization I don't agree with,or pay a fee to support it financially?" he asked some of his buddies who belong to the union."I thought this was a free country,but I don't feel very free when I'm told that I'll lose my job if I don't join the union.It just isn't fair." Hector's comments suggest he favors an)__________ shop arrangement.
A)closed
B)open
C)regulated
D)certified

Accepted Answer

Hector's objection to being required to join an organization or pay a fee points towards his preference for an open shop arrangement, where employees are not required to join a union or pay union fees.

Question 3

A grievance is:
A)an implication that management has broken a management - union agreement,but it must be proven.
B)an employee's perception that management has not in some way fulfilled a labor contract agreement.
C)the disappointment that members of a union feel when management refuses to participate in good faith collective bargaining.
D)the result of a poorly arbitrated conflict.

Accepted Answer

A grievance is an employee's perception or belief that management has not fulfilled a labor contract agreement in some way. It may or may not be proven through investigation and arbitration. It is not necessarily a result of broken agreements, lack of good faith bargaining, or poorly arbitrated conflicts.

Question 4

The key difference between an agency shop agreement and an open shop agreement is that in an agency shop:
A)workers must join the union within a stipulated time period usually 30,60,or 90 days)in order to keep their jobs,but in an open shop the workers are not required to join the union.
B)the union is restricted to a limited number of employees who perform specific types of jobs,but in an open shop membership in the union is available to all workers.
C)workers who do not join the union must pay a fee or regular dues,while in an open shop workers who choose not to join the union do not have to pay any union fees or dues.
D)workers must agree not to join a union in order to keep their jobs while in an open shop workers are free to join a union if they wish,but they are not required to do so.

Accepted Answer

The answer of The key difference between an agency shop...

Question 5

You've been on your lunch break for less than 45 minutes when your boss orders you to return to work immediately or be docked an hour's pay.You complain that the current labor contract specifies a full hour for your lunch break and you still have over 15 minutes left.Your boss stands firm on his order for you to return to work.Under protest,you return to work,but plan to file a grievance.The first step you should take is to contact an):
A)arbitrator.
B)mediator.
C)strikebreaker.
D)shop steward.

Accepted Answer

The best choice in this scenario is to contact a shop steward. A shop steward is a union representative who is responsible for enforcing the collective bargaining agreement and handling grievances on behalf of union members. They will be able to advise you on the proper steps to take in filing a grievance against your boss for violating the labor contract.

Question 6

Anna believes that her manager violated the terms of the negotiated labor-management agreement when he required her to report to work on a holiday.She has discussed her concerns with her shop steward and he agrees with her.It is likely the steward will encourage Anna to:
A)start looking for another job in a right-to-work state.
B)contact the local chapter of the ACLU.
C)send a letter of protest to the president of the union.
D)pursue a grievance over the interpretation of the labor contract.

Accepted Answer

Pursuing a grievance is the best option for Anna and her shop steward because it is a formal process outlined in the labor-management agreement for resolving disputes over the interpretation of the contract. It allows for a fair and objective review of the issue by a third party and provides a mechanism for reaching a resolution that is legally binding. The other options, such as looking for another job or contacting the ACLU, are not relevant to Anna's situation and would not provide a meaningful solution to the issue. Sending a letter of protest to the president of the union may be an option, but it is not as effective as pursuing a formal grievance process.

Question 7

If management and union officials cannot resolve a grievance,an)_________ is asked to listen to the arguments of each side and to make a decision that both sides will have to comply with.
A)confirmer
B)counselor
C)arbitrator
D)mediator

Accepted Answer

An arbitrator is an impartial third-party who hears both sides of a dispute and makes a legally binding decision that both parties must follow. A confirmer and counselor are not typically involved in dispute resolution, and a mediator's decision is not legally binding.

Question 8

If a union is present in a firm that has an)_________ shop arrangement,workers may join the union if they wish,but they are not required to join or pay a union fee in order to keep their jobs.
A)open
B)unrestricted
C)freedom of choice
D)agency

Accepted Answer

The answer of If a union is present in a...

Question 9

During negotiations for a new faculty contract at a major university,the __________ was quite narrow.Of thirteen items,the union representatives wanted concessions on the following items: Nos.1,2,3,4,5,7,9,10,and 13.The union overlapped with the university administration on the remaining items: Nos.6,8,11,and 12.
A)negotiation degree
B)bargaining zone
C)breakdown criteria
D)well-being apportionment

Accepted Answer

The bargaining zone refers to the range of possible options that both parties are willing to accept in a negotiation. In this case, the union representatives and the university administration had overlapping interests on some items, indicating that there is a bargaining zone where concessions by both sides could potentially lead to a successful outcome. The narrowness of the bargaining zone is also mentioned, further emphasizing the limited range of acceptable options. The other answer choices do not accurately describe the situation.

Question 10

Amie was recently hired at Kreigmeister Industries as a repairperson.She was informed that if she chose not to join the union representing her fellow repair workers,she would still have to pay a fee to the union.Apparently,Kreigmeister operates under an):
A)illegal arrangement,since nonmembers can never legally be required to pay fees to unions.
B)closed shop agreement.
C)union shop agreement.
D)agency shop agreement.

Accepted Answer

In an agency shop agreement, nonmembers are not required to join the union, but they are required to pay fees to cover the costs of collective bargaining and contract administration, since they benefit from the union's activities. Therefore, it is legal for Kreigmeister Industries to require Amie to pay the fee to the union even if she chooses not to join the union. This type of agreement is commonly used in many industries, particularly in states that have right-to-work laws.

Question 11

Union shops are illegal in the state of North Carolin A.This means that North Carolina:
A)is violating federal law.
B)has passed a right-to-work law.
C)allows firms to use yellow-dog contracts.
D)is taking advantage of a loophole in the National Labor Relations Act.

Accepted Answer

North Carolina has passed a right-to-work law, which prohibits employers from requiring workers to join a union or pay union dues as a condition of employment. This makes union shops illegal in the state. It is not violating federal law, allowing yellow-dog contracts, or taking advantage of a loophole in the National Labor Relations Act.

Question 12

At the Grenchit Corporation the union and management have not been able to reach a mutually satisfactory agreement on a grievance.The two sides have agreed to bring in an)_________ who will examine the evidence and arguments on both sides and issue a binding decision.
A)mediator
B)arbitrator
C)fact finder
D)union steward

Accepted Answer

An arbitrator is a neutral third party who listens to both sides of a dispute and issues a binding decision. A mediator helps facilitate negotiations between the two sides but does not have the power to make a decision, a fact finder only helps collect and analyze facts for both sides, and a union steward is a representative of the employees who may assist in filing a grievance but does not have the authority to make a decision. Therefore, the best choice is B - an arbitrator.

Question 13

In the late 1930s management at Bodenger Industries agreed to hire only those workers who were already members of the Steelworkers Union.Bodenger had agreed to a type of arrangement known as an):
A)closed shop.
B)open shop.
C)union shop.
D)restricted shop.

Accepted Answer

A closed shop is a workplace where the employer agrees to only hire union members, and Bodenger Industries agreed to hire only those workers who were already members of the Steelworkers Union.

Question 14

The process of bringing in an impartial third party to render a binding decision in a labor dispute is referred to as:
A)resolution.
B)mediation.
C)arbitration.
D)confirmation.

Accepted Answer

The process of bringing in an impartial third party to render a binding decision in a labor dispute is referred to as arbitration. Resolution and confirmation are not specific to labor disputes, while mediation involves a neutral third party facilitating a negotiation between the parties involved, but does not render a binding decision.

Question 15

___________ is the use of a third party to encourage labor and management to continue negotiating in an effort to settle a labor dispute or achieve a mutually acceptable labor-management agreement.
A)Arbitration
B)Mediation
C)Reconciliation
D)Intercession

Accepted Answer

Mediation is the use of a third party to encourage labor and management to continue negotiating in an effort to settle a labor dispute or achieve a mutually acceptable labor-management agreement. Arbitration involves a third party making a binding decision in a labor dispute, while reconciliation and intercession are not commonly used terms in labor negotiations.

Question 16

An)___________ is a union official who works permanently in an organization and represents employee interests on a daily basis.
A)arbitrator
B)shop steward
C)mediator
D)president

Accepted Answer

A shop steward is a union official who works permanently in an organization and represents employee interests on a daily basis. An arbitrator is a neutral third party who makes a binding decision in a labor dispute. A mediator is a neutral third party who facilitates communication and negotiation between parties in a labor dispute. A president is the leader of a union or organization at a national or international level.

Question 17

Labor unions and management hope to resolve issues through collective bargaining.Each side comes to the table with a range of options they are willing to consider - some more appealing than others.All options that each will consider fall within the _________________.
A)the LRB list of possibilities
B)the cases of consideration
C)the lands of indifference
D)bargaining zone

Accepted Answer

The bargaining zone is the range of options that both parties are willing to consider and negotiate over. Therefore, the options in the bargaining zone are the only ones that will be discussed during the collective bargaining process. Options outside of the bargaining zone are considered unacceptable to one or both sides and will not be considered. The other options listed (LRB list of possibilities, cases of consideration, and lands of indifference) are not commonly used terms in collective bargaining.

Question 18

A key difference between a mediator and an arbitrator is that:
A)a mediator is appointed by labor and management,while an arbitrator is appointed by the federal government under terms set forth in the Taft-Hartley Act.
B)a mediator is an unpaid volunteer,while an arbitrator is a paid professional.
C)an arbitrator can settle a labor-management dispute by rendering a binding decision,while a mediator can only make suggestions and encourage the two sides in a dispute to continue negotiating.
D)a mediator is a lawyer who represents either labor or management in a labor dispute,while an arbitrator is an impartial advisor who listens to both sides of the dispute and offers suggestions that help the two parties reach a mutually acceptable agreement.

Accepted Answer

While both a mediator and an arbitrator are involved in labor-management dispute resolution, the key difference lies in their decision-making power. A mediator only makes suggestions and tries to encourage both sides to keep negotiating, whereas an arbitrator can make a binding decision that settles the dispute.

Question 19

Which of the following topics is generally covered in a negotiated labor-management agreement?
A)Corporate pricing policy
B)Grievance procedures
C)Management fringe benefits
D)Management compensation

Accepted Answer

Negotiated labor-management agreements typically cover topics related to the terms and conditions of employment, including grievance procedures, wages and salaries, working hours, and work rules. Corporate pricing policy, management fringe benefits, and management compensation are generally considered management decisions and are not typically included in labor-management agreements.

Question 20

In a union shop:
A)workers must join the union within a stipulated time period usually 30,60,or 90 days)in order to keep their jobs.
B)workers must belong to the union before the company can hire them.
C)workers who do not join the union must pay a union fee.
D)workers are required to sign yellow-dog contracts.

Accepted Answer

In a union shop, workers must join the union within a stipulated time period, usually 30, 60, or 90 days, in order to keep their jobs. This is to ensure that all workers are represented by the union and that there is unity and strength in collective bargaining.

Quiz 12: Dealing With Union and Employeemanagement Issues

Closed shops were declared illegal by the:

A grievance is:

The key difference between an agency shop agreement and an open shop agreement is that in an agency shop:

Anna believes that her manager violated the terms of the negotiated labor-management agreement when he required her to report to work on a holiday.She has discussed her concerns with her shop steward and he agrees with her.It is likely the steward will encourage Anna to:

If management and union officials cannot resolve a grievance,an) _________ is asked to listen to the arguments of each side and to make a decision that both sides will have to comply with.

If a union is present in a firm that has an) _________ shop arrangement,workers may join the union if they wish,but they are not required to join or pay a union fee in order to keep their jobs.

Amie was recently hired at Kreigmeister Industries as a repairperson.She was informed that if she chose not to join the union representing her fellow repair workers,she would still have to pay a fee to the union.Apparently,Kreigmeister operates under an) :

Union shops are illegal in the state of North Carolin A.This means that North Carolina:

At the Grenchit Corporation the union and management have not been able to reach a mutually satisfactory agreement on a grievance.The two sides have agreed to bring in an) _________ who will examine the evidence and arguments on both sides and issue a binding decision.

In the late 1930s management at Bodenger Industries agreed to hire only those workers who were already members of the Steelworkers Union.Bodenger had agreed to a type of arrangement known as an) :

The process of bringing in an impartial third party to render a binding decision in a labor dispute is referred to as:

___________ is the use of a third party to encourage labor and management to continue negotiating in an effort to settle a labor dispute or achieve a mutually acceptable labor-management agreement.

An) ___________ is a union official who works permanently in an organization and represents employee interests on a daily basis.

Labor unions and management hope to resolve issues through collective bargaining.Each side comes to the table with a range of options they are willing to consider - some more appealing than others.All options that each will consider fall within the _________________.

A key difference between a mediator and an arbitrator is that:

Which of the following topics is generally covered in a negotiated labor-management agreement?

In a union shop: