Which of the following best describes a balanced scorecard?
A) a combination of performance measures directed toward the company's long- and short-term goals and used as the basis for awarding incentive pay
B) a performance review process where the organization collects feedback from customers, managers, and subordinates; assigns ratings; and lists them on the company's performance card
C) an arrangement in which the organization distributes shares of stock to all its employees by placing the stock into a trust
D) a type of incentive pay in which payments are a percentage of the organization's profits and do not become part of the employees' base salary
E) a system designed to measure the performance of HR personnel based on the quality of recruitment

Question

Quizplus · Accepted Answer

A balanced scorecard is a combination of performance measures that relate to the organization's long- and short-term goals. These measures are used as the basis for awarding incentive pay, where the employees are rewarded for their performance in achieving the set goals. The scorecard covers different areas such as financial performance, customer satisfaction, internal business process, and employee growth and development.

Which of the Following Best Describes a Balanced Scorecard