In some cultures, a person is more likely to walk down the hall to deliver a brief message than to send an email, because doing so shows more respect.
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Q12: Tweets and Facebook posts can be forms
Q13: Chapter 14 describes two common letter formats.
Q14: One disadvantage of correspondence clichés is that
Q15: According to Chapter 14, it is inappropriate
Q16: The number following an enclosure notation at
Q18: In a bad-news adjustment letter, there is
Q19: Chapter 14 states two reasons to avoid
Q20: Provide an example of a salutation.
Q21: According to Chapter 14, three elements should
Q22: Chapter 14 describes two common letter formats.
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