According to Chapter 21, it is better to plan ahead to say something funny or witty than to do so spontaneously.
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Q10: In an oral presentation, what is an
Q11: According to Chapter 21, there are four
Q12: According to Chapter 21, you do not
Q13: Chapter 21 suggests using three techniques to
Q14: In a question-and-answer session, what should you
Q16: Inexperienced speakers encounter problems with five aspects
Q17: One technique a presenter can use to
Q18: Chapter 21 offers four suggestions for making
Q19: Because a presentation occurs only once, you
Q20: According to Chapter 21, audience members are
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