Which of the following is true of persuasive claims?
A) They assume that a request will be granted only after explanations have been presented.
B) They pertain to guarantees, warranties, and other contractual conditions.
C) They posit that a petition will be approved quickly and willingly, without convincing.
D) They are accorded willingly, and therefore a forceful, accusatory tone is inappropriate.
Correct Answer:
Verified
Q1: To give a routine claim the emphasis
Q2: An appreciation message should:
A)not be sent to
Q3: Which of the following is true of
Q4: Who among the following managers is displaying
Q5: Mary, a team leader, wants to share
Q7: Which of the following is a feature
Q8: Good-news or neutral-news messages follow a(n) _.
A)indirect
Q9: While writing a good-news message, _.
A)an inductive
Q10: Which of the following is a difference
Q11: _ provide a somewhat formal means of
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