The number of product defects discovered by consumers is what kind of performance indicator?
A) yes no no yes
B) no yes no yes
C) no yes yes no
D) yes no no yes.

Question

The number of product defects discovered by consumers is what kind of performance indicator? 
A) yes no no yes 
B) no yes no yes 
C) no yes yes no 
D) yes no no yes.

Quizplus · Accepted Answer

The number of product defects discovered by consumers is a measure of product quality and customer satisfaction, which are both important aspects of performance. Therefore, it is a yes for being a performance indicator. However, it is not directly related to productivity or profitability, so it is a no for those categories.

The Number of Product Defects Discovered by Consumers Is What