Question 1

An organization that wishes to leverage the power of social media and elastic cloud opportunities to help accomplish its goals and objectives should ideally turn to the ________ group within its IT department for information.
A) operations
B) development
C) technology
D) data administration

Accepted Answer

The technology group within the IT department is responsible for researching and assessing new technologies, including social media and cloud computing, and recommending them to the organization for adoption. They can provide valuable information on how to leverage these technologies to achieve the organization's goals and objectives. The operations group is typically responsible for maintaining the day-to-day IT infrastructure and services, while the development group focuses on creating new software applications. The data administration group is responsible for managing the organization's data and databases.

Question 2

The ________ evaluates new technologies, new ideas, and new capabilities and identifies those that are most relevant to the organization.
A) chief financial officer
B) supply chain manager
C) human resource manager
D) chief technology officer

Accepted Answer

Chief Technology Officer (CTO) is responsible for evaluating new technologies, new ideas, and new capabilities and identifying those that are most relevant to the organization. The other three options listed are important roles in an organization, but they do not have direct responsibility for evaluating new technologies and ideas.

Question 3

Protection of information assets is a major function of an information systems (IS) department.

Accepted Answer

The protection of information assets is a critical responsibility of an information systems department. It involves implementing appropriate security measures to safeguard the confidentiality, integrity, and availability of sensitive information.

Question 4

In an organization, the IS department's principal manager is called the ________.
A) chief information officer
B) chief executive officer
C) chief technology officer
D) chief operating officer

Accepted Answer

The chief information officer (CIO) is the principal manager of the IS department in an organization.

Question 5

Which of the following statements is TRUE of the development group of a company's information systems (IS) department?
A) The size and structure of the group depends on whether programs are developed in-house or outsourced.
B) An important function of this group is to monitor user experience and respond to user problems.
C) This group plays a major role in organizations that have negotiated outsourcing agreements with other companies to provide equipment, applications, or other services.
D) The purpose of this group is to protect data and information assets by establishing data standards and data management practices and policies.

Accepted Answer

The size and structure of the development group in a company's IS department depend on whether programs are developed in-house or outsourced. If programs are developed in-house, the development group will typically be larger and include more specialized roles such as programmers, analysts, and project managers. If programs are outsourced, the development group will be smaller and focus on managing the outsourced vendors and their deliverables.

Question 6

If a company's information systems (IS) related programs are not developed in-house, then the development group of the IS department will be staffed primarily by ________.
A) test engineers
B) systems analysts
C) technical writers
D) programmers

Accepted Answer

Systems analysts are primarily responsible for bridging the gap between business requirements and technology solutions. When a company outsources its IS development, systems analysts play a crucial role in understanding business needs, defining system requirements, and ensuring that the externally developed systems meet these requirements. They are less involved in direct programming but focus on analyzing and designing systems to be built by others.

Question 7

Which of the following is a responsibility of a systems analyst?
A) advising the chief information officer on emerging technologies
B) determining system requirements
C) monitoring and fixing computer networks
D) managing the IT department

Accepted Answer

Determining system requirements is a primary responsibility of a systems analyst. Advising the chief information officer on emerging technologies is a responsibility of an IT strategist, monitoring and fixing computer networks is a responsibility of a network administrator, and managing the IT department is a responsibility of an IT manager.

Question 8

Which of the following is TRUE if the development group of a company's information systems (IS) department is staffed primarily by programmers, test engineers, technical writers, and other development personnel?
A) The company develops programs in-house.
B) The company has a separate department for data warehousing.
C) The company has security issues with the department.
D) The company contracts work to other companies.

Accepted Answer

If the company's IS department is staffed primarily by programmers, test engineers, technical writers, and other development personnel, it suggests that the company develops programs in-house rather than contracting work to other companies. Having a separate department for data warehousing or security issues with the department are possibilities, but not necessarily true based on this information alone.

Question 9

A ________ performs a wide range of activities such as programming, testing, database design, communications and networks, project management, and is required to have an entrepreneurial attitude.
A) systems analyst
B) consultant
C) small-scale project manager
D) database administrator

Accepted Answer

A consultant typically performs a wide range of activities across different areas such as programming, testing, database design, communications, networks, and project management, and often needs to have an entrepreneurial attitude to adapt to various client needs and projects.

Question 10

The ________ group investigates new information systems and determines how the organization can benefit from them.
A) outsourcing relations
B) development
C) technology
D) operations

Accepted Answer

The technology group is responsible for researching and analyzing new information systems and determining how they can be implemented in the organization to improve its processes and operations. The other options do not specifically relate to this task.

Question 11

The ________ group manages the computing infrastructure, including individual computers, in-house server farms, networks, and communications media.
A) technology
B) operations
C) development
D) outsourcing relations

Accepted Answer

The operations group is typically responsible for managing the computing infrastructure, including individual computers, in-house server farms, networks, and communications media. The technology group is more focused on researching and evaluating new technologies, while the development group is responsible for creating and maintaining software applications. Outsourcing relations may be managed by a separate group or department.

Question 12

The ________ group's purpose is to protect information assets by establishing standards and management practices and policies.
A) outsourcing relations
B) operations
C) development
D) data administration

Accepted Answer

The data administration group is responsible for managing and protecting a company's data assets through the establishment of standards, management practices, and policies. The other options (outsourcing relations, operations, and development) do not specifically focus on protecting information assets.

Question 13

The ________ group within the information systems (IS) department manages the process of creating new information systems as well as maintaining existing information systems.
A) technology
B) operations
C) development
D) data administration

Accepted Answer

The development group is responsible for creating new information systems and maintaining existing ones.

Question 14

A ________ designs and writes computer codes.
A) technical writer
B) systems analyst
C) programmer
D) business analyst

Accepted Answer

A programmer is specifically responsible for designing and writing computer codes. Technical writers specialize in creating technical documentation, systems analysts analyze and improve computer systems, and business analysts focus on improving business processes.

Question 15

Which of the following staff functions is at the top-most level of a typical senior-level reporting relationship?
A) chief information officer (CIO)
B) chief operating officer (COO)
C) chief technology officer (CTO)
D) chief financial officer (CFO)

Accepted Answer

The chief operating officer (COO) is typically at the top-most level of a senior-level reporting relationship, as they are responsible for the day-to-day operations of the organization and oversee all other staff functions. While the other positions listed (CIO, CTO, CFO) may be senior-level positions, they typically report to the COO or another higher-ranking executive.

Question 16

________ is a title given to the principal manager of an organization's IS department.
A) Chief executive officer
B) Chief technology officer
C) Chief information officer
D) Chief operating officer

Accepted Answer

The title of Chief Information Officer (CIO) is given to the principal manager of an organization's IS (information systems) department. The CIO is responsible for implementing and managing an organization's technology infrastructure and ensuring that it aligns with the organization's goals and objectives. The CIO also works closely with other senior executives to develop and execute technology strategies that enable the organization to compete effectively in the marketplace.

Question 17

A ________ monitors, maintains, fixes, and tunes computer networks.
A) technical writer
B) network programmer
C) PQA test engineer
D) network administrator

Accepted Answer

A network administrator is responsible for monitoring, maintaining, fixing, and tuning computer networks. Technical writers create technical documentation, network programmers develop software for networks, and PQA test engineers focus on quality assurance for products and services.

Question 18

In organizations where primary information systems support only accounting activities, a reporting arrangement wherein the chief information officer reports to the ________ is practical.
A) chief executive officer
B) chief operating officer
C) chief financial officer
D) chief technology officer

Accepted Answer

In organizations where primary information systems support only accounting activities, it is practical for the chief information officer to report to the chief financial officer who is responsible for the finance and accounting functions. This reporting arrangement ensures that the IT systems continue to support the core accounting activities and integrates well with the financial management and reporting processes.

Question 19

In organizations that operate significant nonaccounting information systems, such as manufacturers, a reporting arrangement wherein the chief information officer reports to the ________ is more common and effective.
A) chief technology officer
B) chief financial officer
C) chief security officer
D) chief executive officer

Accepted Answer

In organizations, especially those with significant nonaccounting information systems like manufacturers, it is more common and effective for the Chief Information Officer (CIO) to report directly to the Chief Executive Officer (CEO). This reporting structure ensures that the organization's information strategy is aligned with its overall business strategy, and it facilitates top-level decision-making and support for IT initiatives.

Question 20

Which of the following is a responsibility of a small-scale project manager?
A) initiate, plan, manage, monitor, and close down projects
B) develop test plans, design and write automated test scripts, and perform testing
C) advise the chief information officer, executive group, and project managers on emerging technologies
D) help users solve problems and provide training

Accepted Answer

A small-scale project manager is responsible for initiating, planning, managing, monitoring, and closing down projects. They lead small projects with limited scope, resources, and duration. Option B is the responsibility of a testing or quality assurance specialist. Option C is the responsibility of a technology advisor or consultant. Option D is the responsibility of a support specialist or trainer.

Quiz 11: Information Systems Management

An organization that wishes to leverage the power of social media and elastic cloud opportunities to help accomplish its goals and objectives should ideally turn to the ________ group within its IT department for information.

The ________ evaluates new technologies, new ideas, and new capabilities and identifies those that are most relevant to the organization.

Protection of information assets is a major function of an information systems (IS) department.

In an organization, the IS department's principal manager is called the ________.

Which of the following statements is TRUE of the development group of a company's information systems (IS) department?

If a company's information systems (IS) related programs are not developed in-house, then the development group of the IS department will be staffed primarily by ________.

Which of the following is a responsibility of a systems analyst?

Which of the following is TRUE if the development group of a company's information systems (IS) department is staffed primarily by programmers, test engineers, technical writers, and other development personnel?

A ________ performs a wide range of activities such as programming, testing, database design, communications and networks, project management, and is required to have an entrepreneurial attitude.

The ________ group investigates new information systems and determines how the organization can benefit from them.

The ________ group manages the computing infrastructure, including individual computers, in-house server farms, networks, and communications media.

The ________ group's purpose is to protect information assets by establishing standards and management practices and policies.

The ________ group within the information systems (IS) department manages the process of creating new information systems as well as maintaining existing information systems.

A ________ designs and writes computer codes.

Which of the following staff functions is at the top-most level of a typical senior-level reporting relationship?

________ is a title given to the principal manager of an organization's IS department.

A ________ monitors, maintains, fixes, and tunes computer networks.

In organizations where primary information systems support only accounting activities, a reporting arrangement wherein the chief information officer reports to the ________ is practical.

In organizations that operate significant nonaccounting information systems, such as manufacturers, a reporting arrangement wherein the chief information officer reports to the ________ is more common and effective.

Which of the following is a responsibility of a small-scale project manager?