Question 1

Standing committee members of Congress are framing a bill and they require opinions on the bill before they present it to Congress. They have a deadline, therefore the members decide to prepare a questionnaire and send it across to various experts for opinion. They were able to make a decision after the fourth round of questions. What is this method of problem solving called in which the results from one round of questions dictate the questions for the next round?
A) Delphi technique
B) Nominal group technique
C) Reflective thinking
D) Individual evaluation

Accepted Answer

This method of problem solving is called the Delphi technique, which involves a group of experts providing their opinions through multiple rounds of questionnaires and feedback based on the results of previous rounds.

Question 2

After completing her presentation, Phoebe distributed feedback sheets among the audience members and asked them to rate her presentation on a variety of parameters. Which critical thinking skill do the audience members have to use?
A) Evaluation
B) Reasoning
C) Interpretation
D) Analysis

Accepted Answer

The audience members have to use the critical thinking skill of evaluation to rate Phoebe's presentation on a variety of parameters.

Question 3

Elaborate the basic components of an agenda that is necessary for a well-planned meeting. How does it save time and serve the purpose?

Accepted Answer

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Question 4

State the benefits of a well-prepared meeting. Why should one collect information such as who is attending the meeting, the topics for discussion, or the way the meeting is conducted? How does it affect the interactions of the participants?

Accepted Answer

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Question 5

Analyze the various causes of anxiety in meetings.

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Question 6

To generate new ideas for marketing their new product, a company invited all the marketing managers from different regions for their respective input. The facilitator went through a five-step process to project ideas, and the participants then ranked the ideas to choose the best. What is the technique applied here?
A) Nominal group
B) Reflective thinking
C) Delphi
D) Individual evaluation

Accepted Answer

The fact that all the marketing managers were invited suggests that this was a group process. The five-step process and ranking of ideas suggest that a structured approach was taken, which is characteristic of the nominal group technique. The other options like reflective thinking, Delphi, and individual evaluation were not mentioned as being used in this scenario.

Question 7

A facilitator is looking for a space to conduct a regional-level meeting. The tables and chairs need to be arranged so that participants sit adjacent to or directly across from one another because the meeting is expected to be replete with group discussions and presentations. Which type of meeting structure best suits this purpose?
A) U-shaped setup
B) Conference setup 
C) Classroom arrangement 
D) Auditorium setup

Accepted Answer

The U-shaped setup allows participants to sit adjacent to or directly across from one another, facilitating group discussions and presentations effectively.

Question 8

Discuss the basic skills of critical thinking. How are they incorporated into organizational communication?

Accepted Answer

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Question 9

Name the qualities necessary for competent problem solving. How do these qualities ensure that the group members understand the problem and share their ideas with one another appropriately and effectively?

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Question 10

Differentiate between the requirements for a meeting held on the premises and those of a meeting held off the premises.

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Question 11

A parent-teacher conference is arranged to determine the curriculum for the following year. The parents debate on providing more assignments to the students for better preparation and knowledge on the subject. The teachers do not want to burden the students with additional tasks. Finally, after further discussion, both sides agree to give additional math assignments and conclude the meeting. What method did the parents and teachers use to resolve their differences?
A) Consensus
B) Reflective thinking
C) Delphi technique
D) Implementation

Accepted Answer

The parents and teachers came to a mutual agreement through consensus, meaning they reached a general agreement by discussing and compromising on the issue at hand.

Question 12

When should group members demonstrate a wide range of competencies for effective group communication? Why should they demonstrate those skills?

Accepted Answer

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Question 13

Discuss the dimensions of group evaluations and the techniques for running them successfully. Also, discuss the reasons to monitor and evaluate the effectiveness of the group for future reference.

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Question 14

Why is it important to select an appropriate problem-solving technique? How does it help in enabling the group to make effective decisions? How would a group select the appropriate technique?

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Question 15

How does the personal goal of a person influence the group goals, which in turn affects the organizational goals? Why is it that groups function most effectively when members set effective and appropriate goals?

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Quiz 10: Meetings As Forums for Problem Solving

After completing her presentation, Phoebe distributed feedback sheets among the audience members and asked them to rate her presentation on a variety of parameters. Which critical thinking skill do the audience members have to use?