You should respond to negative messages on social media ________.
A) immediately and spontaneously
B) by addressing each and every rumour and negative information
C) after the information has ceased to be news
D) after careful evaluation

Question

Quizplus · Accepted Answer

Responding to negative messages on social media immediately and spontaneously may result in a hasty and emotional response. Addressing every rumor and negative information may be time-consuming and not necessary as some may not require a response. Waiting until the information has ceased to be news may result in missed opportunities for damage control. The best option is to respond after careful evaluation of the message, considering the source, impact, and possible outcomes of the response.

You Should Respond to Negative Messages on Social Media ________