The exit-voice-loyalty-neglect framework expands employee response to include voice and loyalty constructive behaviors that allow individuals to ________.
A) reject unionization and focus on team building activities
B) decrease emotional contagion
C) tolerate unpleasant situations or revive satisfactory working conditions
D) revolt against the management
E) identify psychologically with their jobs

Question

Quizplus · Accepted Answer

The exit-voice-loyalty-neglect framework suggests that employees can either tolerate unpleasant situations (loyalty) or attempt to improve conditions (voice) as constructive responses.

The Exit-Voice-Loyalty-Neglect Framework Expands Employee Response to Include Voice and Loyalty