A message is neutral if
A) you anticipate that the reader will do as you ask without having to be persuaded.
B) the reader will comply if you mention the benefits to him or her that will follow a positive response.
C) you can ask politely and have a 50-50 chance of success.
D) you are requesting a small discount off a full-price item.
E) you expect that the reader will not question your credibility.
Correct Answer:
Verified
Q83: List and briefly describe the three major
Q94: Describe at least four guidelines to remember
Q98: Why is promptness one of the most
Q101: How important is it to avoid abbreviations
Q104: What are some examples of neutral and
Q106: What are some of the drawbacks or
Q108: When is it appropriate to use instant
Q112: What are the types of goodwill messages?
Q113: What are the five general guidelines for
Q117: What are customer expectations with regard to
Unlock this Answer For Free Now!
View this answer and more for free by performing one of the following actions
Scan the QR code to install the App and get 2 free unlocks
Unlock quizzes for free by uploading documents