A technique that can be used for processing customers as well as products is known as:
A)unity of command.
B)scalar chain.
C)process departmentalization.
D)control departmentalization.
E)individualized departmentalization.

Question

Quizplus · Accepted Answer

Process departmentalization is a technique that groups together activities or tasks that are related in terms of the process they go through to produce a product or service. This technique can be used for processing customers (such as in a call center) as well as processing products (such as in a manufacturing plant). It helps to streamline processes and create more efficient workflows. Unity of command, scalar chain, control departmentalization, and individualized departmentalization are not techniques that are specifically related to processing customers or products.

A Technique That Can Be Used for Processing Customers as Well