The speed, competence, and courtesy of repairs or maintenance of a product is a measure of its:
A) features.
B) serviceability.
C) aesthetics.
D) conformance.
E) durability.

Question

Quizplus · Accepted Answer

Serviceability refers to how easy it is to perform repairs or maintenance on a product. The speed, competence, and courtesy of these repairs or maintenance are crucial components of serviceability. The other options (features, aesthetics, conformance, durability) do not specifically relate to the ease and quality of repairs or maintenance.

The Speed, Competence, and Courtesy of Repairs or Maintenance of a Product