Quality management and lean thinking have the notion of customer value at their cores.

Question

Quizplus · Accepted Answer

Both quality management and lean thinking focus on identifying and delivering value to the customer. This is achieved through a continuous improvement process that aims to eliminate waste, increase efficiency, and enhance the overall quality of the product or service being provided. By keeping customer value at the forefront of all decision-making, organizations can achieve sustainable growth and success.

Quality Management and Lean Thinking Have the Notion of Customer