The 80-20 listening rule suggests that salespeople should try to speak 80 percent of the time and listen no more than 20 percent of the time.
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Q1: The fact that people generally speak at
Q2: In the context of nonverbal communication,side-to-side movements
Q3: When making her sales presentation to an
Q4: During a sales presentation,a contemplative posture is
Q6: During a sales interaction,the salesperson should verify
Q7: During face-to-face communication,voice characteristics account for 90
Q8: While describing a complex machine to a
Q9: Feedback in sales communication can be either
Q10: At critical spots in a sales presentation,the
Q11: Salespeople can collect information by observing their
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