While describing a complex machine to a customer,Tiana notices that the customer looks puzzled.She asks the customer what part of the presentation needs further explanation.The customer replies,"I would like to know more about how can the machine help me save on electricity bills." Tiana then provides the requested details.This scenario best illustrates two-way communication.

Question

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Tiana's interaction with the customer involves a communication exchange where she not only provides information but also listens and responds to the customer's request for clarification. This demonstrates two-way communication.

While Describing a Complex Machine to a Customer,Tiana Notices That