When dealing with an objection,successful salespeople:
A) anticipate the objection and prepare a helpful response.
B) make sure the objection is not just an excuse.
C) relax and listen and never interrupt the buyer.
D) forestall known concerns before they arise.
E) need to do all of these.

Question

Quizplus · Accepted Answer

Successful salespeople need to do all of these when dealing with objections. They need to anticipate objections and prepare helpful responses, make sure the objection is not just an excuse, relax and listen without interrupting the buyer, and forestall known concerns before they arise. By doing all of these, they can effectively handle objections and move the sales process forward.

When Dealing with an Objection,successful Salespeople