Which of the following statements about obtaining commitment is FALSE?
A) To obtain commitment in a nonmanipulative manner,salespeople need to let the customer set the pace.
B) Customers dislike salespeople who display confidence in themselves,their products,and the company they represent.
C) Attempts to gain commitment must be geared to fit the varying reactions of each buyer.
D) All prospects expect enough information from the salesperson to enable them to evaluate a good or service properly.
E) Aggressive salespeople control a sales interaction but often fail to gain commitment because they prejudge the customer's needs.

Question

Quizplus · Accepted Answer

This statement is false. Customers appreciate salespeople who display confidence in themselves, their products, and the company they represent as it helps to build trust and credibility. It is important for salespeople to be confident but not pushy or arrogant.

Which of the Following Statements About Obtaining Commitment Is FALSE