Which of the following is NOT a demonstrated benefit of service blueprinting?
A) Providing a platform for innovation
B) Recognizing roles and interdependencies among functions,people,and organizations
C) Designing moments of truth from the customer's point of view
D) Clarifying competitive positioning
E) All of the above are demonstrated benefits of blueprinting.
Correct Answer:
Verified
Q54: When creating a blueprinting for a technology-delivered
Q55: After a service firm maps the service
Q56: When Wendy's extended its hours of operation
Q57: The loading of passengers' baggage onto an
Q58: Market testing is used to pilot run
Q59: In a service blueprint,the line of internal
Q61: Service blueprints are most useful when developed
Q62: The first step in building a service
Q63: The service blueprint can be analyzed horizontally
Q64: The last step of building a service
Unlock this Answer For Free Now!
View this answer and more for free by performing one of the following actions
Scan the QR code to install the App and get 2 free unlocks
Unlock quizzes for free by uploading documents