Which of the following is a strategy for enhancing customer participation in the service process?
A) Increase emotional labor
B) Recruit,educate and reward customers
C) Measure internal service quality
D) Conduct lost customer research
E) Allow customers to define their own roles

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The Answer of Which of the following is a strategy for enhancing customer participation in the service process?
A) Increase emotional labor
B) Recruit,educate and reward customers
C) Measure internal service quality
D) Conduct lost customer research
E) Allow customers to define their own roles

Which of the Following Is a Strategy for Enhancing Customer