Question 1

The ____ defines the major tasks or work elements that will need to be performed to accomplish the work that needs to be done and produce all the project deliverables.
A) statement of work
B) project scope document
C) network diagram
D) work breakdown structure

Accepted Answer

The answer of The ____ defines the major tasks or...

Question 2

For each deliverable, the quantitative measures or references to ____ that will be used should be stated, as the criteria will be the basis for the customer agreeing that a deliverable is acceptable.
A) specifications, standards, and codes
B) quantitative and qualitative levels
C) audits and surveys
D) published articles

Accepted Answer

The best choice is A - specifications, standards, and codes - as these provide clear, objective criteria that can be used to determine whether a deliverable meets the required level of quality. Quantitative and qualitative measures (B) may be used in conjunction with these specifications and standards, but should not be the sole basis for determining acceptability. Audits and surveys (C) may be useful in evaluating the effectiveness of a deliverable, but are not necessarily appropriate for determining whether it meets the required criteria. Published articles (D) are not likely to be relevant or applicable to the specific requirements of a project deliverable.

Question 3

A ____ is a hierarchical decomposition of the project work scope into work packages that produce the project deliverables.
A) statement of work
B) project scope document
C) network diagram
D) work breakdown structure

Accepted Answer

A work breakdown structure (WBS) is a hierarchical decomposition of the project work scope into work packages that produce the project deliverables. It is a widely used project management tool and provides a clear structure for organizing and planning project work. Option A (statement of work) and Option B (project scope document) describe the overall project goals, objectives, and boundaries but do not provide the detailed breakdown of work packages. Option C (network diagram) is a visual representation of project activities and their dependencies but does not provide the hierarchical decomposition of deliverables. Therefore, Option D (work breakdown structure) is the best answer.

Question 4

The customer requirements section should also include or reference ____ that must be used and met regarding quality and performance of the project work and deliverables.
A) applicable technical specifications, standards, and codes
B) quantitative and qualitative levels
C) audits and surveys
D) published articles

Accepted Answer

Applicable technical specifications, standards, and codes are essential to ensuring the quality and performance of a project. They provide clear guidelines and requirements for the project team to follow in order to meet industry standards and regulations. Quantitative and qualitative levels may be included in the customer requirements, but they do not address the specific technical requirements needed for the project. Audits and surveys may be used as part of quality control processes but are not typically included in the customer requirements section. Published articles may provide useful information but are not a necessary component of customer requirements.

Question 5

The major work elements defined in the statement of work section along with the detailed list of deliverables provide the basis for creating a
A) statement of work.
B) project scope document.
C) network diagram.
D) work breakdown structure.

Accepted Answer

The detailed list of deliverables provided in the statement of work section can be used to develop a work breakdown structure, which breaks down the project into smaller, more manageable components. The work breakdown structure defines the major deliverables, work packages, and tasks required to complete the project, and provides a basis for scheduling, cost estimating, and resource allocation. Therefore, the best choice is D - work breakdown structure.

Question 6

Although major or key deliverables may be stated in the project charter or request for proposal, they need to be ____ in the project scope document.
A) repeated
B) expanded on in greater detail
C) stated at higher levels
D) listed in sequence with the responsible person or organization

Accepted Answer

Major or key deliverables should be expanded on in greater detail in the project scope document. This ensures that all stakeholders have a clear understanding of what is expected to be delivered at the end of the project. Repeating them, stating them at higher levels, or listing them in sequence with the responsible person or organization may not provide sufficient information about the deliverables themselves.

Question 7

The ____ may need to describe certain inspection techniques, testing procedures, or specific testing equipment or facilities that must be used.
A) statement of work
B) customer requirement
C) deliverables
D) acceptance criteria

Accepted Answer

The answer of The ____ may need to describe certain...

Question 8

If the project scope seems much greater than originally anticipated by the customer, it may affect the ____ for performing the work and ____ accomplishing the project objective.
A) resources assigned, help with
B) technical requirements, shorten the time for
C) commitment, accelerate
D) budget and schedule, jeopardize

Accepted Answer

If the project scope is much greater than anticipated, it is likely that the budget and schedule may not be sufficient to accomplish the additional work, potentially jeopardizing the entire project.

Question 9

A detailed description of each deliverable should be stated to provide a basis for agreement between the project team or contractor and the customer of
A) exactly what will be provided.
B) general terms of the contract.
C) who is responsible.
D) technical requirements.

Accepted Answer

A detailed description of each deliverable provides a clear understanding to both the project team/contractor and the customer of exactly what will be provided. This helps to avoid misunderstandings and ensures that the final product meets the customer's expectations. The other options (B, C, D) are important for project management, but they do not directly relate to providing a basis for agreement on deliverables.

Question 10

The contractor or project team needs to gain agreement from ____ on the project scope document.
A) the sponsor or customer
B) all the stakeholders
C) only the contractor's chief financial officer
D) only the subcontractors

Accepted Answer

The sponsor or customer is the primary stakeholder who has the authority to approve or reject the project scope document. It is crucial to gain their agreement as they are the ones funding the project and will ultimately benefit from its successful completion. While it is important to consider the input and opinions of all stakeholders, the sponsor or customer's agreement is priority. The contractor's CFO and subcontractors may have some involvement in the project, but they do not have the authority to approve the project scope document.

Question 11

It is important to document the detailed requirements in the ____ in order to establish a clear understanding with the sponsor or customer.
A) statement of work
B) project scope document
C) network diagram
D) work breakdown structure

Accepted Answer

The project scope document outlines the specific objectives, deliverables, and boundaries of the project. Documenting the detailed requirements in this document ensures that both the sponsor or customer and the project team have a clear understanding of what the project will involve and what will be delivered. The statement of work (A) is a high-level description of the project and its deliverables, the network diagram (C) illustrates the project tasks and dependencies, and the work breakdown structure (D) breaks down the project into smaller, manageable tasks. While all of these documents are important in project management, the project scope document is the most appropriate choice for documenting detailed requirements.

Question 12

The ____ may include a high-level WBS in a graphic chart format or as an indentured list of the work elements and associated deliverables.
A) statement of work
B) project scope document
C) network diagram
D) work breakdown structure

Accepted Answer

The project scope document may include a high-level Work Breakdown Structure (WBS) to outline the work elements and associated deliverables.

Question 13

A change control system needs to be established to define how
A) changes will be documented, approved, and communicated.
B) changes will be made.
C) the acceptance criteria are evaluated.
D) the quality plan is applied.

Accepted Answer

A change control system establishes the process for how changes will be documented, approved, and communicated. It does not dictate how the changes will be made, evaluate acceptance criteria, or apply a quality plan. These activities may be part of the change control process, but they are not the primary focus of the system.

Question 14

Acceptance criteria for all project deliverables must be ____ than what is stated in the project charter or request for proposal.
A) repeated
B) described in greater detail
C) stated at higher levels
D) listed in sequence with the responsible person or organization

Accepted Answer

Acceptance criteria for all project deliverables must be described in greater detail than what is stated in the project charter or request for proposal. This ensures that there is a clear understanding of what is expected to be delivered and accepted by the stakeholders.

Question 15

It is easier to define the details for ____, but as the project progresses or moves from phase to phase, the project team or contractor can progressively elaborate the details as more information is known or becomes clear.
A) tasks that require a small effort
B) only tasks that take a day to complete
C) tasks near the end of the project
D) the near-term efforts

Accepted Answer

The statement mentions that as the project progresses or moves from phase to phase, the details for D (the near-term efforts) can be progressively elaborated upon with more information becoming available. This implies that D is not fully defined at the outset and requires further elaboration as the project progresses. Choices A, B, and C do not have any indication that they require progressive elaboration throughout the project.

Question 16

If something is ____ the statement of work, then it should be assumed that ____.
A) included, it will not change during the course of the project.
B) not included in, it will not be done or provided.
C) missing from, if the RFP stated the requirement is will be completed.
D) left out of, will be completed during the project.

Accepted Answer

If something is not included in the statement of work, it means that it was not identified as a requirement and therefore will not be done or provided as part of the project.

Question 17

The ____ section of the project scope document is where the contractor or project team can state and clarify exactly what is included in the work scope and provide an opportunity to reconsider items that are not stated but that the customer may have forgotten to include in her requirements or RFP.
A) statement of work
B) customer requirement
C) deliverables
D) acceptance criteria

Accepted Answer

The statement of work section of the project scope document specifies exactly what work is included in the project scope, which allows the contractor or project team to clarify any confusion or omissions in the customer's requirements or RFP. The customer requirement section lists the customer's specific needs and expectations, but does not provide the same level of detail as the statement of work. The deliverables section specifies what the project will produce, but does not necessarily provide the same level of detail as the statement of work. The acceptance criteria section outlines the standards the project must meet to be considered complete, but does not specify the work included in the scope.

Question 18

____ are the products or outputs that the project team or contractor will produce and provide to the customer during and at the completion of the performance of the project.
A) Contracts
B) Acceptance criteria
C) Deliverables
D) Responsibilities

Accepted Answer

Deliverables are the tangible outputs produced throughout the project or upon completion, such as reports, products, or software. Contracts are agreements between parties, acceptance criteria are the specific conditions that must be met for the customer to approve the project, and responsibilities refer to the roles and duties of team members.

Question 19

The WBS establishes the framework for
A) developing the acceptance criteria.
B) further planning to create a baseline plan for performing the project work.
C) listing the deliverables.
D) defining the major tasks or work elements.

Accepted Answer

The Work Breakdown Structure (WBS) provides the basis for further planning to create a baseline plan for performing the project work. This includes identifying major tasks or work elements, listing the project deliverables, and establishing the acceptance criteria. However, the WBS does not specifically define the acceptance criteria or list the deliverables; it primarily focuses on breaking down the project's work into manageable components. Therefore, choice B is the best option.

Question 20

The ____ defines what the project team or contractor will do.
A) statement of work
B) project scope document
C) network diagram
D) work breakdown structure

Accepted Answer

The statement of work (SOW) is a document that clearly defines the project objectives, deliverables, and activities that the project team or contractor will perform. It describes the work that needs to be done with specific tasks and deliverables. The project scope document also defines what the project will deliver, but it typically focuses more on the high-level goals and objectives. The network diagram and work breakdown structure (WBS) are tools used to plan and schedule the project work but do not specifically define what the team or contractor will do.

Quiz 4: Defining Scope, Quality, Responsibility, and Activity Sequence

The ____ defines the major tasks or work elements that will need to be performed to accomplish the work that needs to be done and produce all the project deliverables.

For each deliverable, the quantitative measures or references to ____ that will be used should be stated, as the criteria will be the basis for the customer agreeing that a deliverable is acceptable.

A ____ is a hierarchical decomposition of the project work scope into work packages that produce the project deliverables.

The customer requirements section should also include or reference ____ that must be used and met regarding quality and performance of the project work and deliverables.

The major work elements defined in the statement of work section along with the detailed list of deliverables provide the basis for creating a

Although major or key deliverables may be stated in the project charter or request for proposal, they need to be ____ in the project scope document.

The ____ may need to describe certain inspection techniques, testing procedures, or specific testing equipment or facilities that must be used.

If the project scope seems much greater than originally anticipated by the customer, it may affect the for performing the work and accomplishing the project objective.

A detailed description of each deliverable should be stated to provide a basis for agreement between the project team or contractor and the customer of

The contractor or project team needs to gain agreement from ____ on the project scope document.

It is important to document the detailed requirements in the ____ in order to establish a clear understanding with the sponsor or customer.

The ____ may include a high-level WBS in a graphic chart format or as an indentured list of the work elements and associated deliverables.

A change control system needs to be established to define how

Acceptance criteria for all project deliverables must be ____ than what is stated in the project charter or request for proposal.

It is easier to define the details for ____, but as the project progresses or moves from phase to phase, the project team or contractor can progressively elaborate the details as more information is known or becomes clear.

If something is the statement of work, then it should be assumed that .

The ____ section of the project scope document is where the contractor or project team can state and clarify exactly what is included in the work scope and provide an opportunity to reconsider items that are not stated but that the customer may have forgotten to include in her requirements or RFP.

____ are the products or outputs that the project team or contractor will produce and provide to the customer during and at the completion of the performance of the project.

The WBS establishes the framework for

The ____ defines what the project team or contractor will do.