Which action on the part of a company would be a serious breach of ethics?
A) establishing a customer data strategy that allowed multiple departments to have access to customer contact information
B) asking salespeople to hand over their customer files so data input employees can put the data into a CRM system
C) requiring salespeople to input all their sales-related data into a CRM for the purpose of eliminating their jobs in favor of automation
D) paying data entry employees an extra bonus when they codify their process for the purpose of developing an automated system to replace them
E) asking managers to learn how to use the CRM software before they require salespeople to go through training on proper use of the same software
Correct Answer:
Verified
Q29: Research shows that salespeople sell more:
A)the more
Q30: The term "back office systems" refers to:
A)information
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