Which of the Following Is One of the Greatest Challenges

Which of the following is one of the greatest challenges of implementing SFA and CRM systems?

A) Executive management may not allot funding for the system because they do not see how much value it will have.
B) Fulfillment and shipping departments may have software that needs to be manually connected to the SFA or CRM system.
C) Customers may not appreciate having so much information about them available to another company.
D) Sales managers may not have the experience working with technology to use the system to its full extent without training.
E) Salespeople may be resistant to go along with a system that allows others to have as much information about their customers as they do.